Amante, thank you for the follow up on my recent purchase with you and offer of feedback. I am a team leader in a call centre of a major financial institution and as a company we aim to be the best in Australia through the delivery of excellent customer service.
I therefore am well qualified in recognizing great customer service and I am pleased to say that the service I received from Amante was excellent and one of the best I have received from any company I have dealt with recently. Not only were the staff I spoke to extremely polite and friendly, the regular updates on delivery and the follow-up was a very pleasant surprise and much appreciated.
Maintaining this standard of customer service and after care can only mean success for yourselves. I wish you the very best for the future.
Marie Jones,
QUEENSLAND
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"Your customer service is fantastic and I feel so important when I make an order through you. So while I can buy Lovelinks in Canberra I wouldn't because you make my me feel a little bit more important."
Lauretta Flaherty, ACT
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“Whenever I wear my Amante jewellery, it always makes an impression and gets so many compliments - I just don’t want people to know how little I paid for it!
J. Pearson, Williamstown VICTORIA
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I just love my ring. People comment on it all the time. Thank you
Constance
- Nth. Melbourne
VICTORIA
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I would like to "thank-you", for the wonderful and prompt service I received with my order.
The 'Italian crafted two tone hinged bangle' was absolutely
beautiful. I must also commend your team on the excellent customer
service they provided.
I will certainly recommend your company and shop with you again.
A. Mc Neill
(A very happy customer)
- Williamstown,
VICTORIA
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I am extremely pleased with the earrings and also the service and will be pleased to purchase further items from your store.
Ellen Jones,
VICTORIA
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I would like others to experience the great service that we had from Amante Jewellery, from the day I made the enquiry about a particular product to the day I had received the product I got the best service one could ask for and further more we get the up dates of the new specials as they come on the market.
Lorraine and Peter - Mt Gambier, SOUTH AUSTRALIA
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I found your web site really easy to use which is great as I am not
all that proficient with computers. I am really happy with my pendant,
have had lots of comments and we were really impressed that it arrived
within a week, nicely boxed up, complete with guarantee, care instructions
and a lollies! The pendant was exactly what I expected, as I checked it
out at Michael Hill first, I could have bought it there on sale for $150,
but I'm glad I checked Amante out, because I got the same pendant for $60
delivered!
It was a great shopping experience, thanks.
Ros Wickham -
QUEENSLAND
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I am extremely grateful to my sister-in law for directing me to the Amante website, firstly for the gift I received and secondly for the purchases I have subsequently made.
The range, pricing and quality of jewellery available for sale have made shopping for presents and myself extremely painless (not being a fan of shopping).
Ordering and delivery of products has been well coordinated.
Well done to the Amante team.
Caroline - Brisbane, QUEENSLAND
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Thanks so much for your terrific service. My earrings have arrived today and they are gorgeous, just what I wanted!
I will really enjoy wearing them and my thanks again for your friendly communications and follow-ups.
Cheers,
Trish -
Union Shopper,
QUEENSLAND
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I ordered jewellery as a gift over the internet from Amante. I found the service to be courteous and prompt. In fact I received follow up calls to ensure my goods were destined for the right address and that my purchase was what I wanted. The team were very friendly, helpful and had sound product knowledge. They put me at ease as I was a first time customer and had doubts as authenticity, quality, security and guarantees.
I would not hesitate in recommending this companty to others who are intending on purchasing jewellery in this way.
Thank you Amante. Keep up the good work.
Gypsy Fox- Evansdale, TASMANIA
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We have received our jewellery package, thank you.
My wife and 11 year old daughter are already enjoying their new jewellery.
We will be sure to recommend you to our friends.
Thanks for everything.
Andrew Plozza,
VICTORIA
P.S. Thanks also for supporting 3RRR!
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I am very happy with my purchases through the Amante website. I have made three separate purchases through Amante, and the quality is beautiful. I would recommend this website to others. Thank you to the Amante team: I am a happy repeat customer.
Karen - Williamstown, VICTORIA
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A heartfelt thanks to the Amante team.
Although you don’t stock diamond rings – I sought your help and advice. I was approaching my 10th wedding anniversary and my wife had a dream of having a 1 carat diamond ring since she was 17. I spoke to you about what I was looking for and how much I wanted to spend. You said “no trouble – give us a couple of days to find something which matches what you are looking for and we will come back to you with a quotation.
I could not believe what you came back with – I not only could afford the 1 carat diamond ring that my wife had dreamed of but the price was well below recommended retail price- this was verified by a registered jewellery valuer. The ring was valued at nearly double what I had paid for it.
You made our anniversary and we both will be recommending you to our family and friends.
Many Thanks,
Matthey Blizzard -
East Malvern, VICTORIA
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Just want to say thanks for finding that beautiful handmade bracelet for my wife. I could not believe that after I gave the price that we were quoted by a retail store that you were able to nearly halve the cost.
Thanks for going the extra mile and finding something special that wasn’t on your website.
Bruce McDonald
- Spotswood, VICTORIA
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I rang Amante to help fill a very special request for our neighbour who was dying and wanted to choose a very special last Christmas gift. He was too ill to shop but knew what he wanted. Amante sent him some images and he chose a stunning locket. Amante arranged to have it engraved with his words and delivered very quickly, all at a very reasonable cost.
The gift arrived promptly and he was able to give his wife a true gift of love before he lost consciousness. Thank you so much for making one of his last wishes come true, and for enabling his wife to have such a beautiful gift to treasure.
B. Mussared - Adelaide, SOUTH AUSTRALIA
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Thank you, I am extremely happy with my purchases. The website was easy to use and my items arrived within a couple of days.
Sandra Francis -
Manager Total Compensation, IBM in A/NZ
Human Resources - IBM in AUSTRALIA/NEW ZEALAND FC21
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